Q. How can I get a practice management system that works with most insurance carriers?
A. Some helpful tips include:
- Make sure your system supports your current office workflow, helps you replace paper records and manual steps with electronic files and processes and has room for growth
- Ask each software vendor which electronic transactions (e.g., eligibility check, claim submission, claim status, electronic remittance and attachments) can be sent from the system
- Verify that transactions are sent in HIPAA-compliant electronic formats
- Check out the details of how transactions are sent to any insurance carriers you work with, either directly or through a clearinghouse; is real-time processing possible with the software?
- Make sure you understand how communications from insurance carriers are handled (e.g., receipt acknowledgement, errors and status transactions)
- Be sure to compare all the costs between vendors, especially the electronic transaction costs
Additional Dental Provider Resources
General Resources
Practice Management Software Vendors
- ABEL Dental Software Inc.
www.abeldentalsoftware.com
800-267-ABEL (2235)
- Adstra Systems, Inc.
www.adstra.com
800-450-0220
- AlphaDent, Inc
www.alphadent.com
800-942-4884
- BRS Systems, LLC
www.brscomputing.com
866-937-4277
- DentiMax
www.dentimax.com
800-704-8494
- EHG, Inc. DentalXChange
www.dentalxchange.com
800-576-6412 ext. 455
- EZ2000, Inc.
www.ez2000software.com
800-273-5033
- First Pacific Corporation (FPC)
www.firstpac.com
800-544-2345
- HealthTec Software,Inc.
FoxDent Express
www.foxdent.com
800-821-6054
- HealthTec-PM Dental
www.healthtec-software.com
800-821-6054
- Henry Schein Practice Solutions
www.dentrix.com
800-DENTRIX
Open Dental Software
- Open Dental Software
www.open-dent.com
866-239-0469
- PEB XLDent
www.xldent.com
800-328-2925
- Practice-Web, Inc.
www.practice-web.com
800-845-9379
- PracticeWorks Systems, LLC
www.kodakdental.com
800-944-6365
- Quality Systems, Inc.
www.qsii.com
800-888-7955
The following vendor offers the ability to send attachments electronically such as digital X-rays, along with claims submissions:
- NEA (National Electronic Attachment)
www.nea-fast.com
800-782-5150
Application Service Providers
An application service provider (ASP) is a web-based practice management software that allows you to run your practice, including electronic claims submissions, on its hosted systems.
- PeakDent
www.peakdent.net
866-405-3351
E-Claims Service Providers
The following companies provide 'stand-alone' electronic claims solutions. These solutions allow you to submit all of your insurance claims electronically and provide your office with the benefits of using EDI (electronic data interchange) without having to invest in a complete practice management solution.
- EHG, Inc. DentalXChange
www.dentalxchange.com
800-576-6412 ext. 455
- Emdeon Clearinghouse
www.emdeon.com
877-363-3666
- Trojan Professional Services, Inc (stand-alone electronic claims software)
www.trojanonline.com
800-451-9723
Tesia-PCI Clearinghouse
- Tesia-PCI Clearinghouse (clearinghouse and stand-alone electronic claims)
www.Tesia.com
800-724-7240
Secure EDI
- Secure EDI (direct data entry system — submit claims and check eligibility for multiple payers)
www.secureedi.com
800-466-9656
The web sites and vendors listed are for information only. Dentegra Insurance Company does not endorse or guarantee any web sites, vendors or companies. The vendors listed have demonstrated the ability to send electronic claims and/or digital attachments to Dentegra.